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Encounters and Productivity

Chip calls an urgent meeting to discuss physician encounters and productivity

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Revenue and Expenses

Chip's not excited about adding a new physician to his budget

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Star Ratings

The docs create their own star rating system

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Medical Terminology

Chip tries to motivate the docs by speaking their language

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Leadership Development

Chip stresses the importance of leadership for success

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Quantity of Care

Dr. Lam gets a taste of what really matters to the finance department

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