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Centralized Scheduling
The new spine surgeon struggles with central scheduling


Sunk Cost
Chip sinks more money into his building project at all cost


Artificial Intelligence
Donna tries to teach Chip about Artificial Intelligence


Organizational Modernization
The docs discuss the latest sustainability initiative


Transitions of Care
Dr. Shah gets an earful from a patient about coordination of care


Patient Safety Issue
Dr. Stevens gives Dr. Lam advice on how to ask for staff


Radiology Patient Sat Surveys
Chip talks to a radiologist about her patient experience scores


The Enterprise
Chip explains why staff requests need to be prioritized


Virtual Background
Donna has concerns with Dr. Shah's virtual background


Social Determinants
Dr. Stevens shares what REALLY affects patient outcomes
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