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Transitions of Care

Transitions of Care

Dr. Shah gets an earful from a patient about coordination of care

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Patient Safety Issue

Patient Safety Issue

Dr. Stevens gives Dr. Lam advice on how to ask for staff

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Radiology Patient Sat Surveys

Radiology Patient Sat Surveys

Chip talks to a radiologist about her patient experience scores

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The Enterprise

The Enterprise

Chip explains why staff requests need to be prioritized

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Virtual Background

Virtual Background

Donna has concerns with Dr. Shah's virtual background

315 views0 comments

Social Determinants

Social Determinants

Dr. Stevens shares what REALLY affects patient outcomes

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Eat What You Treat

Eat What You Treat

Chip finds a new way to address the compensation model

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Scanned Documents

Scanned Documents

Dr. Shah struggles with scanned documents in the EMR

291 views0 comments

Monkeypox

Monkeypox

Dr. Katz and Dr. Stevens discuss Monkeypox

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Going to the Gemba

Going to the Gemba

Dr. Katz's call center concern sends him on a search for Gemba

228 views0 comments

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