Business Terminology

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Staff Centralization

Chip explains how staff centralization really works

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Member-Centered Care

Chip comes up with a new way to describe patients

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Unfunded Mandates

Chip educates Donna on the challenge of unfunded mandates

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Revenue and Expenses

Chip's not excited about adding a new physician to his budget

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Meeting Names

Dr. Lam and Dr. Shah discuss meeting names and acronyms

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Matrix Reporting

Donna learns that she now has three bosses

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Disciplinary Promotion

Chip teaches Donna a new HR term on dealing with bad staff

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Staff Optimization

Dr. Stevens voices concerns about the staff optimization initiative

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Evaluating Scribes

Dr. Lam learns the business definition of "evaluate"

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Hiring Consultants

A consultant gives "unique" insight to the problems in the group

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Meeting Interpreter

Dr. Stevens interprets what Chip's business talk really means to docs

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Clinic Opportunities

Dr. Stevens teaches Dr. Lam and Dr. Shah a new business term

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