Eat What You Treat
Chip finds a new way to address the compensation model
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Pay Increase
Chip responds to the doc's request for a pay increase
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Re-Org
Chip allays Donna's fear of a re-org
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Hiring Consultants
Chip request approval to hire a consultant
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Staff Centralization
Chip explains how staff centralization really works
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Member-Centered Care
Chip comes up with a new way to describe patients
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Unfunded Mandates
Chip educates Donna on the challenge of unfunded mandates
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Revenue and Expenses
Chip's not excited about adding a new physician to his budget
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Meeting Names
Dr. Lam and Dr. Shah discuss meeting names and acronyms
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Matrix Reporting
Donna learns that she now has three bosses
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Disciplinary Promotion
Chip teaches Donna a new HR term on dealing with bad staff
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Medical Terminology
Chip tries to motivate the docs by speaking medical terminology
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Insurance Education
Drs. Shah and Lam are dazed by insurance plan acronyms
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Staff Optimization
Dr. Stevens voices concerns about the staff optimization initiative
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Evaluating Scribes
Dr. Lam learns the business definition of "evaluate"
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Hiring Consultants
A consultant gives "unique" insight to the problems in the group
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Meeting Interpreter
Dr. Stevens interprets what Chip's business talk really means to docs
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Clinic Opportunities
Dr. Stevens teaches Dr. Lam and Dr. Shah a new business term
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