Donna has concerns with Dr. Shah's virtual background

Dr. Shah struggles with scanned documents in the EMR

Dr. Shah explains the role of CMIO to Dr. Lam

Dr. Katz gets a surprise week off from charting

Dr. Lam learns about new charting requirements for virtual visits

The IT department looks into the network delays

Dr. Katz provides a new perspective on the meaning of EMR

Dr. Stevens learns about the arts and crafts project to get patient information in the EHR

Dr. Katz shares what EMRs were really meant to do

Dr. Lam gets a lesson on security measures in health care

Dr. Katz deals with the unintended consequences of immediate result reporting

Dr. Katz goes from one platform to another to care for patients

Dr. Shah attempts to empty her inbox to start fresh tomorrow

Dr. Katz struggles with the nuances of virtual care

Dr. Katz has to click more boxes to get MIPS credit

Dr. Katz and Dr. Stevens contemplate how to make EMRs interoperable

Dr Katz gets a quality visit to discuss medication reconciliation

Dr. Shah volunteers to try an improved communication tool

Drs. Lam and Shah discuss short-cuts to meeting documentation requirements

Dr. Lam and Dr. Shah discuss the wonders of EMR capabilities with copy and paste