Dr. Stevens teaches Dr. Lam some legal terms to avoid at work

Dr. Lam and Dr. Shah get creative to help fund staff

Donna offers Dr. Shah resilience training instead of resources

Dr. Katz gets caught up in preauthorization requests

Dr. Katz explains the relationship between quality and metrics

Alice learns that the staff aren't as happy as they claim due to misaligned incentives

Dr. Hope learns his specialty needs may not be as unique as he thought

Dr. Katz must learn a new language to communicate concerns

Dr. Stevens spends his beach vacation just catching up on work

Donna attends a kaizen to cut back on meetings