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State Licensing Policies
Dr. Lam learns about state licensing policies for virtual care
Online Modules
Dr. Katz adds mandatory modules to his list of administrative tasks
Staff Shortage
Chip finds a way to cover the staff shortage
Zoom Shopping
Dr. Shah shares more than she knows during a Zoom training session
Coverage Bait and Switch
Dr. Lam and Dr. Shah learn more about how insurance works
Prior Authorization Quantity Limit
Dr. Katz has to deal with a prior authorization for numbers of pills prescribed
Shotgun Lawsuit
Dr. Katz is relieved to be left out of a shotgun lawsuit
Prior Authorizing a Wheelchair
Dr. Lam and Dr. Stevens commiserate over unnecessary prior authorizations
Arts and Crafts
Dr. Stevens learns about the arts and crafts project to get patient information in the EHR
Metric Fixation
Dr. Stevens is frustrated with conflicting quality metrics
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