Parking Lot
The docs learn a new term from Chip
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Credentialing Hassles
Dr. Katz gets frustrated with the archaic credentialing process
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Resilience Training
Donna offers Dr. Shah resilience training instead of resources
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Misaligned Incentives
Alice learns that the staff aren't as happy as they claim due to misaligned incentives
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Unique Needs
Dr. Hope learns his specialty needs may not be as unique as he thought
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Staff Optimization
Dr. Stevens voices concerns about the staff optimization initiative
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